Sentra is a voice agent that sounds human, knows your business, and resolves 83% of support calls end-to-end — 24 hours a day, in 30 languages.
Your customers don't want a phone tree. They want to say the problem out loud and have it fixed. Sentra makes that the default experience — no hold music, no menus, no “please listen carefully as our options have changed.”
Point Sentra at your help center, order system, and policies. It builds a knowledge model in hours — not a six-month IVR project.
Natural voice, ~300ms response latency, graceful interruptions. Callers regularly don't realize they're talking to software.
Reschedules deliveries, processes refunds, updates bookings — with real API actions and full audit trails, not just deflection.
Complex or sensitive calls route to your team with a live transcript and a one-line summary, so nobody says “can you repeat that?”
Below is a real call pattern from a retail deployment: a delivery reschedule handled end-to-end in 41 seconds, including the API call to the logistics provider.
of calls resolved fully end-to-end, with no human involvement.
average caller satisfaction — higher than the human-only baseline.
support cost per contact within the first quarter of deployment.